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Service

In addition to its extensive sales and marketing activities, ECP delivers after sale service for the AC systems produced import and marketed in Israel . The nationwide service network is renowned as Israel’s largest, most sophisticated and efficient, serving 1 million customers, both private individuals and organizations, with product warranties or pre-paid annual service agreements. The company’s national call center handles over 250,000 calls annually, and provides approximately 1,000 technician visits per day. Supporting the retail arm of the company with outstanding after sales service, the division was voted “Best and Preferred After-Sales Service Company” for the sixth consecutive year, and has twice won the Israeli Management Center (IMC) award.